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FinancialCosta Mesa, CA

Pacific Coast Federal Credit Union

Complete IT infrastructure modernization for a regional bank headquarters, achieving PCI-DSS compliance and reducing total cost of ownership by 40%.

40%

TCO Reduction Over 3 Years

PCI-DSS

Full Compliance Achieved

The Challenge

What We Were Facing

Legacy network infrastructure with flat VLAN architecture failing PCI-DSS audits. Outdated analog phone system with no call recording for compliance. Security cameras lacked the resolution needed for teller transaction verification.

Our Solution

How We Solved It

Designed micro-segmented network architecture with dedicated PCI cardholder data environment, deployed 120 Yealink IP phones with encrypted call recording, installed 4K IP cameras at every teller station and ATM, and implemented 24/7 managed monitoring with SOC integration.

The Results

Measurable Outcomes

Passed PCI-DSS Level 1 audit on the first attempt.

Total cost of ownership dropped 40% over 3 years compared to the previous multi-vendor support model.

Call recording reduced dispute resolution time by 70%.

Summit engineered our entire infrastructure for PCI compliance from the ground up. We passed our Level 1 audit on the first try — something our previous vendor could never achieve.

Angela Reyes

Chief Information Security Officer, Pacific Coast Federal Credit Union

Ready for Results Like These?

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