Managed IT Services for Southern California
Stop reacting to IT problems. Summit DNC provides proactive managed IT services — 24/7 monitoring, help desk support, patching, backup, and endpoint security — so your team can focus on business, not infrastructure.
24/7
Monitoring & Alerting
Round-the-clock network and endpoint monitoring with automated escalation.
30 min
Critical SLA Response
Enterprise tier critical issue response within 30 minutes, guaranteed.
99.9%
Uptime Target
Proactive maintenance and monitoring to keep your infrastructure running.
What We Manage
Comprehensive IT Management
From network monitoring to endpoint security, we handle your entire IT infrastructure so you can focus on growing your business.
Remote Monitoring & Alerting
We monitor your network, servers, and endpoints around the clock. Automated alerting and escalation ensures issues are caught and resolved before they impact your business.
Learn moreHelp Desk Support
Tiered help desk with L1/L2/L3 escalation paths. Phone, email, and remote support for your team — with guaranteed SLA response times.
Learn morePatch Management
Automated OS and firmware patching for all endpoints, servers, and network devices. Stay compliant and secure without manual intervention.
Learn moreBackup & Disaster Recovery
Cloud and on-premise backup with defined RPO/RTO targets. We test restores regularly so your recovery plan works when you need it.
Learn moreEndpoint Security
EDR/XDR endpoint protection across all workstations and servers. Real-time threat detection, quarantine, and incident response.
Learn moreNetwork Operations Center
24/7 NOC services monitoring your entire infrastructure — routers, switches, firewalls, access points, and WAN links.
Learn morePricing
Managed IT Service Tiers
Predictable monthly pricing per seat. No surprise bills. Scale up or down as your business changes.
Essential
$75 / seat / month
- Business-hours monitoring (M-F 8-6)
- 4-hour SLA response time
- Monthly patch management
- Basic endpoint protection
- Email support
- Monthly health report
Professional
$100 / seat / month
- 24/7 monitoring and alerting
- 2-hour SLA response time
- Weekly patch management
- Advanced EDR protection
- Phone and email support
- Cloud backup with daily snapshots
- Weekly health reports
- Vendor management
Enterprise
$125 / seat / month
- 24/7/365 monitoring with NOC
- 30-minute critical SLA response
- Daily patch management
- XDR with threat hunting
- Dedicated account manager
- Cloud + on-prem backup with DR testing
- Real-time dashboard access
- Compliance reporting (HIPAA, PCI-DSS)
- Quarterly business reviews
Onboarding
How We Get Started
Our structured onboarding process gets you fully managed in 2-4 weeks with zero disruption to your operations.
Discovery call and infrastructure audit
Network documentation and asset inventory
Monitoring agent and security tool deployment
Backup configuration and initial full backup
User onboarding and help desk access setup
SLA agreement and escalation path finalization
Go-live with 24/7 monitoring and support
Ready to Eliminate IT Headaches?
Get a free IT assessment and see how managed IT services can reduce costs, improve uptime, and give you back your time.