IT Infrastructure for Insurance
Secure, compliant IT infrastructure for insurance agencies, carriers, and adjusters — protecting policyholder data and enabling modern claims processing.
SOC 2
Compliant Design
Infrastructure designed to meet SOC 2, state insurance regulations, and industry security standards.
100%
Call Recording
VoIP phone systems with compliant call recording for E&O protection and quality assurance.
<4hr
Recovery Time
Disaster recovery solutions ensuring claims processing resumes within hours after any disruption.
Insurance
Challenges We Solve
Protecting sensitive policyholder PII across all systems
Meeting state insurance department cybersecurity regulations
Supporting remote adjusters and field agents with secure access
Integrating legacy claims systems with modern cloud platforms
What We Deliver
Insurance Infrastructure Services
Secure branch office network design and deployment
Encrypted VPN and SASE solutions for remote adjusters
Surveillance and access control for agency offices
VoIP phone systems with call recording for compliance
Cloud migration for policy management and claims systems
Disaster recovery planning for business continuity
Results
Why It Matters
SOC 2 and state regulation compliant infrastructure
Secure remote access for field adjusters and agents
Recorded communications for E&O protection
Business continuity ensures claims processing never stops
Related Services
Services That Power Insurance Solutions
Cloud Services
Migrate policy management and claims systems to secure, scalable cloud platforms.
Learn moreVoIP Systems
Business phone systems with call recording, auto-attendant, and compliance features.
Learn moreSecurity Systems
Surveillance and access control for agency offices and document storage areas.
Learn moreOur Approach
How It Works
Agency Technology Assessment
We evaluate your office infrastructure, remote work capabilities, carrier connectivity requirements, and compliance posture — identifying technology gaps that impact agent productivity and client service.
Secure Office Design
Our engineers design networks with encryption, segmentation, and access controls that protect policyholder PII while supporting management systems, VoIP with call recording, and secure document scanning workflows.
Business-Hours-Friendly Installation
We install outside business hours and coordinate with your team to ensure phone systems, agency management platforms, and carrier portals experience zero downtime during the transition.
Training & Compliance Documentation
Staff receive training on all new systems. We provide compliance documentation for state department of insurance requirements and cyber insurance audits, plus ongoing support for technology questions.
Common Questions
Insurance IT Solutions FAQ
Can you set up compliant VoIP with call recording?
Yes. We deploy VoIP phone systems with automatic call recording, quality monitoring, and compliant storage. Recordings are encrypted and retained per state regulatory requirements for insurance agencies.
How do you protect policyholder data?
We implement network encryption, access controls, endpoint protection, and data loss prevention measures that meet state insurance department requirements for protecting policyholder personally identifiable information (PII).
Do you support remote adjusters and agents?
We configure secure VPN access, cloud-based phone extensions, and remote desktop solutions that let adjusters and agents work securely from anywhere while maintaining full access to agency management systems.
Can you help us meet cyber insurance requirements?
We implement the technical controls that cyber insurance underwriters require including MFA, endpoint detection, backup verification, and security awareness training. We provide documentation for your renewal applications.
Do you support multi-branch insurance agencies?
We design standardized infrastructure across all branch locations with centralized management, unified phone systems, site-to-site VPNs for shared AMS access, and consistent security policies portfolio-wide.
Protect Policyholder Data
Summit DNC designs compliant, secure IT infrastructure for insurance agencies and carriers — from branch offices to remote adjuster connectivity.